Once you've gone through the initial app setup, you can start exporting your orders from Shopify to Packeta. In this article, you can read where and how to export your orders.
You can export your orders to Packeta in two places:
In the overview of all orders
In the order overview, select the orders you want to export to Packeta and click on the 3 dots in the bottom floating menu and then select Export to Zasilkovna (Packeta) - CSV or Export to Zasilkovna (Packeta) - API:
In the order details
In the order detail, click on More actions and then click on Export to Zasilkovna (Packeta) - CSV or Export to Zasilkovna (Packeta) - API:
You can then export orders in two ways:
If you choose direct export, you will have the tracking number in the order details and in emails to customers.
Furthermore, the app can track if the shipment has been received and if so, it will change its status in Shopify to paid (this is especially useful for cash on delivery).
Export to Zásilkovna (Packeta) - API
Exported orders will be imported into Packeta via the API.
Once the import is successful, you will be able to print labels from the app:
The tracking number can be found in the order detail, where it also works as a link to the order status directly in Packeta.
If you want to put orders into parcels right away, you can click on the Print labels button. This will take you to the next page where you can select the format of the labels you want to print and the position from which you want to start on the paper:
Then just click on the Print Labels button again and it will download a PDF of the labels that you can print and stick to your packages right away.
Export to CSV (Export to Mailroom (CSV))
With this option, our application will generate a CSV file in which all order data will be sorted into a "table":
This file then be manually imported into the Packeta client in the Parcels import -> Import parcels file section.
Or just click on this link: https://client.packeta.com/en/packets-import/upload
Once you import the file, all parcels will appear in the Unfinished Parcels section. There, you can post them and then print labels for each parcel.
Have any questions? We're here to help!
Feel free to email us at [email protected] or use the in-app chat, and our support team will be happy to assist you.