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How to set-up Zasilkovna (Packeta)

A description of the steps from connecting Shopify to Packeta to your first order export.

Lucia Dvořáková avatar
Written by Lucia Dvořáková
Updated over 3 weeks ago

Video Tutorial

Fill in API data

This data will allow us to identify your account at the delivery service and link it to

  • API password and API key

    • Please follow this link to your Packeta client. You'll find both API key and password there.

  • Sender name

    • If you only have one sender in this section of your Packeta client, you don't need to fill in the sender in our app at all

    • If you have more than one, just fill in the "Name" of the one you want to use

Shipping Settings

  1. Set up shipping methods to specific addresses

    Packeta offers several delivery methods directly to the end customer. In countries where Zásilkovna delivers, you usually have several direct or partner shipping services available.

    You can set a specific delivery service for certain countries and shipping methods in Shopify within our app.

    And then you can choose which of your shipping methods should be assigned to the delivery service in Packeta.

  2. Setting up shipping methods to pick-up points

    Once you are in the settings of the Zasilkovna (Packeta), you can directly select which shipping methods will trigger the pick-up points map.

    Simply select the "Pick-up point" option from the list for that shipping in each country, as shown in the image below.
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Setting up texts on the purchase confirmation page

In the administration of our app, you can add text of your choice, or use pre-filled text that is already in the app.

The settings in our app are as follows:
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With the given settings, our app will then add these texts for your customer after the order is completed, depending on whether or not they have selected a pick-up point:

Selected pick-up point:
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Not selected pick-up point:
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What to do after the app is set up - Export orders

You can export your orders to Packeta in 2 places:

  1. In the overview of all orders
    In the order overview, select the orders you want to export to Packeta and click on the 3 dots in the bottom floating menu and then select "Export to Zasilkovna (Packeta)" or "Export to Zasilkovna (Packeta) CSV".


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  2. In the order details
    In the order detail, click on "More actions" or "More actions" and then click on "Export to Zasilkovna (Packeta)" or "Export to Zasilkovna (Packeta) CSV".
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You can then export orders in two ways:

If you choose direct export, you will have the tracking number in the order details and in emails to customers. Furthermore, the app can track if the shipment has been received and if so, it will change its status in Shopify to paid (this is especially useful for cash on delivery).

  1. Direct export (Export to Parcel)
    If you select this option, our app gets you instant feedback on the selected orders and those that are fine can then be exported to Packeta.

    On the next page, you can see the successfully exported orders with the assigned tracking numbers. The tracking number can also be found in the order detail, where it also works as a link to the order status directly in Packeta.

    If you want to put orders into parcels right away, you can click on the "Print labels" button. This will take you to the next page where you can select the format of the labels you want to print and the position from which you want to start on the paper. Then just click on the "Print Labels" button again and it will download a PDF of the labels that you can print and stick to your packages right away.
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  2. Export to CSV (Export to Mailroom (CSV))

    With this option, our application will generate a CSV file in which all order data will be sorted into a "table". This can then be manually imported into the Packeta client in the "Parcels import" -> "Import parcels file" section.

    Or just click on this link: https://client.packeta.com/en/packets-import/upload
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