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How to set-up Zasilkovna (Packeta)

A description of the steps from connecting Shopify to Packeta to your first order export.

Lucia Dvořáková avatar
Written by Lucia Dvořáková
Updated over a week ago

Video Tutorial

Setup consists of three steps:

  1. Providing API credentials

  2. Creating shipping methods and mapping them in the app

  3. Adding app blocks to the Thank You Page, Order Status Page, and Checkout (if applicable)

Fill in API data

This data will allow us to identify your account at the delivery service:

API password and API key

Sender name

  • If you only have one sender in this section of your Packeta client, you don't need to fill in the sender in our app at all

  • If you have more than one, just fill in the Indication of the one you want to use

  • Save your changes.
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Shipping Settings

Set up shipping methods to specific addresses

Packeta offers several delivery methods directly to the end customer. In countries where Zásilkovna delivers, you usually have several direct or partner shipping services available.
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You can set a specific delivery service for certain countries and shipping methods in Shopify within our app.

First, navigate to Shopify settings >> Shipping and delivery and create delivery methods:

And then you can choose which of your shipping methods should be assigned to the delivery service in Packeta app:

Setting up shipping methods to pick-up points

Once you are in the settings of the Zasilkovna (Packeta) app, you can directly select which shipping methods will trigger the pick-up points map.

Simply select the Pick-up point option from the list for that shipping in each country. You can specifically choose your preferred service as well:

Tips

  • Don't see some countries? Please check if they're enabled in your Packeta account.

  • Please note that Packeta only delivers packages weighing up to 15 kg. When setting up your delivery method, you can specify this weight limit.

  • Want to offer free delivery? Use Discounts or another app to set up this special promotion for your customers under specific conditions.

  • Don't know how to set up the prices? Use the official Packeta price list, available here.


​Adding appblock to your store​

Appblocks are essential because they allow customers to choose their preferred pick-up point from the Packeta map.

Please follow these tutorials:

What to do after the app is set up

Have any questions? We're here to help!

Feel free to email us at [email protected] or use the in-app chat, and our support team will be happy to assist you.

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