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Other costs: overheads, SaaS, salaries

How to track fixed overheads in Setpilot so CM4 reflects true net profit.

Written by Tina
Updated today

Other costs are fixed or recurring expenses that are not tied to individual orders — SaaS subscriptions, salaries, rent, office supplies, one-off tools. Tracking them is what lets Setpilot show real Net Profit (CM4), not just contribution margin (CM3).

What belongs in Other

Type

Example

Typical calculation

Software subscriptions

Klaviyo, Gorgias, Postscript, Shopify plan

Fixed monthly

Team salaries

Founder, marketer, CX rep, contractor retainer

Fixed monthly

Agency or freelancer retainers

Brand agency, SEO consultant

Fixed monthly

Office and utilities

Rent, internet, insurance

Fixed monthly or quarterly

One-off purchases

New laptop, photoshoot, rebrand

Fixed amount, single date range

Adding a recurring cost

  1. Go to Costs Setup → Other.

  2. Click Add cost.

  3. Name it clearly (e.g. "Klaviyo Pro plan").

  4. Choose Fixed amount and enter the monthly figure.

  5. Set Effective from to the date you started paying. Leave Effective to blank for an ongoing subscription.​

Adding a one-off cost

  1. Add the cost the same way, but set Effective from and Effective to to cover the relevant period.

  2. For example, a $6,000 photoshoot paid on 1 May: set effective from = 1 May, effective to = 1 May. That lands the full $6,000 on that day.

  3. To amortise it across a longer period (e.g. three months), extend the end date — Setpilot will spread it evenly.

How costs are spread over time

Fixed costs are allocated evenly per day across their date range. A $1,200/month subscription becomes roughly $40/day on the dashboard (1,200 ÷ 30).

When you filter the dashboard to a shorter window, only the portion of the fixed cost that falls in that window is counted.

Ending a subscription

When you cancel a SaaS tool, go back to its entry and set the Effective to date to the last day it was paid. The cost will stop counting from the next day.

Percentage-based other costs

If an overhead is tied to revenue (e.g. a 2% royalty paid to a parent brand), create an Other cost with calculation type percentage of revenue. Setpilot will compute it correctly on every day based on Net Revenue for that day.

What not to put here

  • Do not put product costs here — they belong in Product Costs so CM1 is correct.

  • Do not put ad spend here — it belongs in Marketing so CM3 is correct.

  • Do not put shipping or payment fees here — they belong in Order Processing so CM2 is correct.

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