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Why does my Zasilkovna (Packeta) widget show only Czech and Slovak pick-up points?
Why does my Zasilkovna (Packeta) widget show only Czech and Slovak pick-up points?

There are a few settings directly in Zasilkovna admin that you should check out if you want to customize the pick-up points in Shopify.

Lucia Dvořáková avatar
Written by Lucia Dvořáková
Updated over 3 months ago

Zasilkovna has over 7,727 pick-up points across Europe (of which 5,538 are in the Czech Republic). They also offer a wide range of 91,000+ external pick-up points.

Did you choose which countries to show on the map?

Firstly, check out the Zasilkovna admin - branch settings and choose which countries you want on the map.

Did you allow external pick-up points?

If you want to send parcels to pick-up points provided by external partners such as Hermes, Collisimo, Bartolini, etc. you need to allow external pickup points in your Zasilkovna admin on this link.

Is your API key correct?

Check if the API key, that you typed into the settings in our app is correct, please.

If it's not correct Zasilkovna can't check which pick-up points are allowed in your Zasilkovna admin.

Give it a few moments

Sometimes it takes even a few minutes for new settings to load into the pick-up point map.

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