Skip to main content
What customer data do we process?

Learn more about what data we process and how they are protected.

Team avatar
Written by Team
Updated over 3 months ago

When you install and launch the Loyal application, it loads and analyzes all your orders and customers from the last ten years. We need to process the customer data to our servers to run the analysis. Below is a list of all the customers' data we process.

  • Full Name

  • Address

  • Email

  • Phone

  • Total spent

  • Total number of orders

This data is securely stored on Heroku (a Salesforce.com, Inc. company) servers. We do not share this data with any third-party company.

If you remove loyal from your Shopify store, we delete all your customers' data within 48 hours.

For further details, please read our Terms & Conditions and Privacy Policy.

Did this answer your question?