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Manual sync and data freshness

How often Setpilot refreshes your data and how to trigger an on-demand sync.

Written by Tina
Updated today

Setpilot keeps your dashboard up to date automatically. This article explains the refresh schedule and how to trigger a sync manually if you need the latest numbers immediately.

How the data pipeline works

Stage

When it runs

What it does

Webhook ingest

Instantly on every new order

Shopify sends a webhook; Setpilot saves the raw order immediately.

Ad spend sync

Every 6 hours

Pulls ad spend from Facebook/Meta, Google Ads, and Axon for connected accounts.

Transformation

Every hour, on the hour

Recomputes all P&L aggregates (CM1 to CM4) for every day and country.

Dashboard refresh

After each transformation

Serves the latest aggregates to the UI.

The Sync now button

In the top-right of the dashboard you will see a Sync now button. Clicking it kicks off an on-demand run of the transformation pipeline so you do not have to wait for the next hourly tick.

A spinner appears while the sync is running. When it completes, the dashboard refreshes automatically with the new numbers.

Rate limiting

Manual sync is rate-limited per shop to prevent abuse. If you click Sync now and nothing happens, a previous sync is still in flight or you have synced very recently — wait a minute and try again.

Live status

The dashboard shows the last sync timestamp at the bottom of the page. If a sync is currently running, the UI streams live progress so you can see which phase is active.

When is a manual sync useful?

  • You just added or edited costs and want to see the impact right away.

  • You just connected an ad platform and want to pull in historical spend immediately.

  • You are preparing a report and want the latest numbers before exporting.​

Incremental sync

Most syncs are incremental — Setpilot only re-processes data that has changed since the last run. Full re-computation happens automatically when you change foundational settings like default margins, shipping rules, or payment cost definitions.

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