If you encountered the error "You entered an unauthorized currency. You can either enter the currency of the country to which the parcel is being delivered; or if you have set a currency conversion while entering the parcel (not while sending money), then you can also enter the currency to which you are converting.", your Packeta account is not configured to accept the currency used in the order.
To fix this, log into your Packeta account and set up the allowed currencies or currency conversions.
You can either allow the destination country's currency, or configure a currency conversion if you want to convert to a different currency at the time of parcel entry.
Have any questions? We're here to help!
Feel free to email us or use the in-app chat, and our support team will be happy to assist you.
