Once the order data has been exported to Heureka, Heureka sends out a satisfaction questionnaire to the customer. Generally speaking, the questionnaire is sent within a few days after the export. In is not possible to change the timing of the email in the app settings.
After how long is a satisfaction questionnaire sent to the customer?
The questionnaire is sent within a few days after the export of order data to Heureka.
Written by Lucia Dvořáková
Updated today