If you want to combine free gifts with discounts, Gift Box offers two methods for adding free gifts to orders. Each has different trade‑offs. You can find these options in Gift Box Settings:
Compatibility with all discounts types
Compatibility with discounts coupons only
You can find these options in Gift Box Settings
1. Compatibility with all discount types
Free gifts are fully compatible with all kinds of discounts (regular discount codes, automatic discounts, and discounts from other apps).
How it works
When a gift offer is activated, Gift Box creates a duplicate of the gift product, sets its price to $0, and hides it from the storefront.
When an order with a gift is created, the quantity of the original gift product is decreased accordingly, so inventory stays accurate.
Pros:
Free gifts are visible in both the cart and checkout.
Customers can apply discounts on top of free gifts at checkout.
Works with automatic discounts and other discount types.
Customers can reject the gift by removing it from the cart.
Works with multi‑currency checkout.
Cons:
We’re still ensuring compatibility with all themes. If it’s not compatible with yours, contact us via [email protected] or the in‑app chat and we’ll help.
2. Compatibility with discount coupons only (draft orders)
Discount codes cannot be applied in Shopify checkout when free gifts are in the order because this method uses draft orders.
Workaround: Enable the “Include the discount code field on the Gift Box pop‑up” setting. Customers can enter their code in the pop‑up, and Gift Box applies the discount to the order so it appears at checkout.
How it works
Uses Shopify’s Draft Orders API to add free gifts.
Gifts are 100% discounted items; no duplicate products are created.
Pros:
Works with the majority of Shopify themes out of the box.
Cons:
Gifts are not visible in the cart, only at checkout.
Free gifts can’t be combined with automatic discounts or discounts automatically applied by other apps. Only discount codes entered via the Gift Box pop‑up are supported.
Subscription products can’t be purchased with free gifts.
Some discount settings aren’t supported when using the “Include the discount code field on the Gift Box pop‑up” setting:
Customer eligibility
Discount usage
Multi‑currency checkout is not supported.
Not sure which method to choose? Contact us via the in‑app chat or email [email protected] and we’ll help you pick the best setup for your store.