Skip to main content
All CollectionsCandy RackFrequently Asked Questions (FAQs)
What are the Candy Rack pricing options?
What are the Candy Rack pricing options?

Everything you need to know about the subscription price

Lucia Dvořáková avatar
Written by Lucia Dvořáková
Updated over a week ago

The available plans for every Shopify store

We offer a range of plans that cater to the needs of any Shopify store. Candy Rack pricing plans vary depending on the Shopify plan you are currently using, but they all offer the same features.

All our plans come with a free 14-day trial with no strings attached. That means you can try out our app without committing to anything.

Please find the actual pricing on the Shopify App Store.

Frequently Asked Questions About Pricing & Subscription

What is the difference between each plan?

Feature-wise, everything is the same. The plan is always set per your Shopify plan. We are using this logic to estimate the traffic volume on your store as the bigger the traffic is, the higher the infrastructure cost.

If you are on the Shopify Plus plan, we provide exclusive access to our support, including onboarding calls and upsell recommendations.

How can I move to a lower plan?

You would need to migrate to a lower Shopify plan to move to a lower plan. If you require something else, please contact us to discuss further options.

I have Candy Rack installed in several stores. Do you provide any discounts?

We do! Please get in touch with us to discuss the details. Or switch to the annual billing plan on the Settings page and save even more right away:

How can I cancel my subscription?

Uninstall the app from your Shopify admin, and your subscription will be canceled automatically.

What are your refund policies?

We offer a 60-day money-back guarantee on the last payment you made. If you need to request a refund, you can contact us directly. The contact details are mentioned below.

If you have any other questions, please contact us at [email protected] or via the in-app chat.

Did this answer your question?