How Candy Rack Pricing Works
Candy Rack now offers multiple pricing tiers based on your store’s order volume. Our pricing structure is designed to scale with your business, ensuring you’re only paying for what you need.
Determining Your Price Level
Your subscription price is determined by the number of orders your store received in the 30 days prior to installing the app. This order count places you in the appropriate pricing tier.
Features and Benefits
All pricing plans include the same powerful features regardless of tier:
• Complete upsell functionality
• Full access to all placement options
• Detailed analytics and reporting
• Regular updates and improvements
Free Trial
All our plans start with a free 14-day trial with no strings attached, allowing you to fully explore Candy Rack before committing.
For complete pricing details, please visit our official pricing page.
Frequently Asked Questions About Pricing & Subscription
What determines my pricing tier?
Your pricing tier is based on your store’s 30-day order volume prior to app installation. Higher volume stores require more resources to support, which is reflected in the tiered pricing structure.
If my order volume changes, will my price change?
Your initial pricing tier is set at installation. If you experience significant growth or reduction in orders, please contact our support team to discuss adjusting your plan.
Do Shopify Plus stores receive any additional benefits?
Yes! Shopify Plus merchants receive exclusive access to premium support, including personalized onboarding calls and custom upsell strategy recommendations.
How can I move to a different pricing plan?
If your order volume has changed significantly, please contact our support team to discuss moving to a more appropriate pricing tier for your current business needs.
I have Candy Rack installed in several stores. Do you provide any discounts?
We do! Please contact us to discuss multi-store discount options. Alternatively, switch to annual billing on the Settings page and save immediately on your subscription.
How can I cancel my subscription?
Simply uninstall the app from your Shopify admin, and your subscription will be canceled automatically.
What are your refund policies?
We offer a 60-day money-back guarantee on your last payment. To request a refund, please contact us directly.
If you have any other questions, please reach out to us at [email protected] or via the in-app chat.