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Is Gift Box compatible with other discount apps?

Lucia Dvořáková avatar
Written by Lucia Dvořáková
Updated this week

Yes. Gift Box is fully compatible with other apps that use discount features—as long as you use the current method called Compatibility with all discount types.

How it works

With Compatibility with all discount types enabled, customers can:

  • Apply discounts on top of free gifts at checkout.

  • Combine free gifts with automatic discounts and any other discount types.

Exception: legacy method

If you use the legacy gifting method Compatibility with discount coupons only:

  • Free gifts cannot be combined with automatic discounts or discounts automatically applied by other apps.

  • Only discount codes can be applied on top of free gifts if the Include the discount code field on the Gift Box pop-up option is enabled.

Choosing a method

For pros and cons of these gifting methods, see the How are free gifts added to orders? article.

Have any questions? Contact us at [email protected] and we’ll help you pick the best setup for your store.

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