Payouts on PartnerJam are handled directly between the app developer and the publisher — PartnerJam tracks commissions and provides the data, but doesn't process payments or move money.
The payout flow
Commissions accrue. As merchants are charged for the app subscription, PartnerJam calculates the publisher's commission and records it in the dashboard.
Grace period. New commissions enter a 40-day grace period to cover potential merchant refunds. During this window, the amount is visible but not yet payable.
Commissions become payable. After the grace period, the amount moves out of brackets and becomes eligible for payout.
Minimum payout threshold. Once the publisher's payable balance reaches the minimum amount set by the app developer, the publisher can request a payout by clicking on Actions > Request payout.
Payout is issued by the app developer. The app developer reviews the request and sends payment according to the method agreed with that publisher.
Publisher receives the funds. Either into their PayPal account or via invoice-based bank transfer — see What payment methods are supported.
Financial data in the dashboard refreshes once per day at around 3 AM UTC.
The minimum payout amount
Each app developer sets their own minimum payout threshold when configuring their affiliate program. Publishers can see this amount on the program's landing page and in their dashboard, and they can only request a payout once their payable balance is at or above it.
The threshold exists for practical reasons: it avoids fees and admin overhead on tiny payments, and gives both sides a predictable cadence. Common values range from $50 to $250, depending on the app's price point and commission structure.
Who does what
App developers are responsible for:
Setting the minimum payout threshold for their program.
Reviewing payout requests from publishers in their PartnerJam dashboard.
Agreeing on payout cadence and method with each publisher.
Sending the payment via PayPal, bank transfer, or another method.
Collecting and storing any tax documentation they require from their publishers.
Publishers are responsible for:
Setting their preferred payout method in Settings > Payout (PayPal email for PayPal payouts, or company details for invoicing).
Requesting a payout once their payable balance reaches the developer's minimum threshold.
Issuing an invoice to the app developer if the invoice method is used.
Reporting the income according to their local tax rules.
PartnerJam is responsible for:
Tracking clicks, installs, subscription charges, and refunds.
Calculating commissions, including usage-based and one-time charges.
Applying the grace period and automatically reflecting refunds in the commission balance.
Providing both sides with a shared, transparent source of truth.
PartnerJam does not hold publisher funds, deduct fees from payouts, or act as a payment processor. All money moves directly from the app developer to the publisher.
Payout cadence
There's no enforced schedule — the timing is whatever the app developer and publisher agree on, once the minimum threshold is met. In practice, most app developers pay out monthly, a few weeks after the end of the month, so that the bulk of the previous month's commissions have cleared the grace period.
If you're an app developer setting up your program for the first time, we recommend stating your payout cadence and minimum payout amount clearly on your affiliate program landing page so publishers know what to expect.
What happens with refunds
Refunds are handled through the grace period. The 40-day window after a commission is earned exists precisely so that if a merchant is refunded, the commission is reversed before it ever becomes payable — and the publisher never sees it as part of their payable balance.
If a refund happens after the grace period has ended and the commission has already been paid out, the reversal is reflected as a negative value on the publisher's next payout. This offsets future earnings rather than requiring a separate clawback, so the balance stays accurate without any manual reconciliation.