Once you install Candy Rack on your store, you need to enable its script inside your theme. This is done via the app embed method. Watch the quick video below to learn how.
Step 1: Enable the Candy Rack app embed
From your Shopify admin, go to Online Store > Themes.
Find the theme you want to edit, and click Edit theme.
In the header menu, click the App embeds icon.
Find Candy Rack in the list of installed apps and switch the toggle to the enabled state.
Click Save to apply your changes.
That’s it! Your Candy Rack app embed is now active, and active offers will display correctly on your store.
Please note: If you use multiple themes, repeat these steps for each theme where you want Candy Rack to appear.
(Optional) Step 2: Select script loading method
Candy Rack offers two different loading methods: Fast and Standard. These settings control whether the app prioritizes its own visibility or your store's initial loading speed.
Fast mode – async (default)
Best for: Maximum visibility and higher conversion. In this mode, Candy Rack loads as soon as possible, often appearing at the same time as your store's content.
Why use it: It ensures your upsell offers are visible immediately when a customer starts browsing. This is the default setting because it generally leads to higher engagement and sales.
Standard mode – defer
Best for: Prioritizing store performance and speed scores. In this mode, Candy Rack waits until your entire page has finished loading before it runs.
Why use it: This ensures the app does not slow down the initial display of your store. If you are focused on optimizing your store's PageSpeed score (Core Web Vitals) or if you want to ensure your main content always loads first, this is the safe choice.
Have any questions? Please contact us at [email protected] or use the in-app chat, and our support team will assist you.